Return to OPG MenuQuick Ref. Guide
14 - 4USING FAX MACHINE AS A PRINTERLoading One Sheet of PaperYou do not have to choose Manual Feed in the Setup dialog box of yourprinter driver. In
14 - 5USING FAX MACHINE AS A PRINTERPrinting on Thicker Paper and Card StockWhen the rear cover is lifted up, the machine has a straight paper pathfro
14 - 6USING FAX MACHINE AS A PRINTERSimultaneous Printing/FaxingYour machine can print data from your computer while sending orreceiving a fax, or whi
14 - 7USING FAX MACHINE AS A PRINTERPrinting the Internal Font ListYou can print a list of the machine’s internal (or resident) fonts to see howeach f
14 - 8USING FAX MACHINE AS A PRINTER
15 - 1OPTIONAL ACCESSORIESAdditional Memory for FaxingWhen you add optional memory, it improves the performance modes forfax operations.Your machine h
15 - 2OPTIONAL ACCESSORIESPaper Cassette #2 (Option)You can purchase the Paper Cassette #2 accessory to use as a third papersource. Cassette #2 holds
16 - 1IMPORTANT INFORMATION1616Standard Telephone andFCC Notices (For 120V Models Only)These notices are in effect on models sold andused in the Unite
16 - 2IMPORTANT INFORMATIONYour telephone company may make changes to its facilities, equipment,operations or procedures that could affect the proper
16 - 3IMPORTANT INFORMATIONENERGY STAR® Compliance StatementAs an ENERGY STAR® Partner, Pitney Bowes Inc. has determined that this product meets
16 - 4IMPORTANT INFORMATIONImportant Safety Instructions1Read all of these instructions.2Save them for later reference.3Follow all warnings and instru
16 - 5IMPORTANT INFORMATION14Unplug this product from the wall outlet and refer servicing to theDiagnostic Center under the following conditions:A Whe
16 - 6IMPORTANT INFORMATIONCompilation and Publication NoticeUnder the supervision of Pitney Bowes, this manual has been compiled andpublished, coveri
17 - 1TROUBLESHOOTING AND ROUTINE MAINTENANCE1717TroubleshootingError MessagesYou may occasionally encounter a difficulty with your machine or telepho
17 - 2TROUBLESHOOTING AND ROUTINE MAINTENANCEError Message Cause ActionDOCUMENT JAM Documents were not inserted Do not pull paper out untilfed properl
17 - 3TROUBLESHOOTING AND ROUTINE MAINTENANCEError Message Cause ActionPLS CLEAN DRUM The primary corona wire of Clean the primary coronadrum unit is
17 - 4TROUBLESHOOTING AND ROUTINE MAINTENANCEDocument JamThe documents were not inserted or fed properly, or were too long.1Lift the control panel.2Ca
17 - 5TROUBLESHOOTING AND ROUTINE MAINTENANCEPaper is Jammed in the Multi-purpose Paper Cassette1Pull the paper cassette out of themachine.2Remove any
17 - 6TROUBLESHOOTING AND ROUTINE MAINTENANCEPrintingandReceivingFaxesCondensed print and If your copy looks good, you probably had ahorizontal streak
17 - 7TROUBLESHOOTING AND ROUTINE MAINTENANCEPhone LineorConnectionsDialing does not work Check for a dial tone. Change TONE/PULSEsetting. (See Tone/
17 - 8TROUBLESHOOTING AND ROUTINE MAINTENANCEHandlingIncomingCallsDouble-ring in The machine knows the incoming call is not aFax/Telephone Mode fax so
17 - 9TROUBLESHOOTING AND ROUTINE MAINTENANCEMy headers or footers Most laser printers have a restricted area thatappear when I view my will not accep
17 - 10TROUBLESHOOTING AND ROUTINE MAINTENANCEThe machine does not Check to see if the CHECK PAPER orload paper. The LCD PRINTER JAM message appears o
17 - 11TROUBLESHOOTING AND ROUTINE MAINTENANCEDifficulty SuggestionsPrintouts are too dark Adjust the print conditions by setting the Printor light. D
17 - 12TROUBLESHOOTING AND ROUTINE MAINTENANCEPrintQualityDifficulties(Cont.)Difficulty SuggestionsThe whole page is Clean the machine’s interior and
17 - 13TROUBLESHOOTING AND ROUTINE MAINTENANCEDifficulties Setting up the Software(For Windows® 3.1x Users)Graphics or Text Is Missing in the Printout
17 - 14TROUBLESHOOTING AND ROUTINE MAINTENANCEHP LaserJet series II, IID, IIP, IIP+, III, IIID, IIIP or IV PlusNEC SuperScript 610/660EPSON ActionLase
17 - 15TROUBLESHOOTING AND ROUTINE MAINTENANCE You must restart Windows® to make these modifications effective.These modifications disable the printe
17 - 16TROUBLESHOOTING AND ROUTINE MAINTENANCEThen disable this function, by adding a semicolon at the beginning ofabove sentences as follows:[386Enh]
17 - 17TROUBLESHOOTING AND ROUTINE MAINTENANCEPacking and Shipping the MachineWhenever you transport the machine, use the packing materials that camew
ASSEMBLY AND CONNECTIONS2 - 122Packing ListMake sure you have the following items:Document Traywith ExtensionTelephone Wire CordPower CordHandset Curl
17 - 18TROUBLESHOOTING AND ROUTINE MAINTENANCE7Place documents (manual and printed material) and the drum unit andtoner cartridge assembly into the or
17 - 19TROUBLESHOOTING AND ROUTINE MAINTENANCERoutine MaintenanceKeep your machine in optimum condition by cleaning it on a regular basis.It is a good
17 - 20TROUBLESHOOTING AND ROUTINE MAINTENANCEWARNINGJust after you have used the machine, some internal parts of the machineare extremely HOT! When
17 - 21TROUBLESHOOTING AND ROUTINE MAINTENANCE3Reinstall the drum unit into the machine.(See Replacing the Drum Unit on page 17-25.)4Close the front c
17 - 22TROUBLESHOOTING AND ROUTINE MAINTENANCEToner Empty IndicatorWhen the toner cartridge is running low, the display shows TONER LOWand the Toner E
17 - 23TROUBLESHOOTING AND ROUTINE MAINTENANCE2Hold down the lock lever on the right and pull the toner cartridge out of thedrum unit assembly.LockLev
17 - 24TROUBLESHOOTING AND ROUTINE MAINTENANCE6Install the new toner Drum UnitToner Cartridgecartridge into the drumunit until it clicksinto place.
17 - 25TROUBLESHOOTING AND ROUTINE MAINTENANCECautionWhen removing the drum unit, handle it carefully because it containstoner. If toner scatters and
17 - 26TROUBLESHOOTING AND ROUTINE MAINTENANCE5Reinstall the toner cartridge into the new drum unit. (See Replacing theToner Cartridge, page 17-22.)6R
SPECIFICATIONSS - 1SpecificationsFax SpecificationsCompatibility ITU-T Group 3Coding System MH/MR/MMR/JBIGModem Speed 33600 – 2400 bps;Automatic Fallb
ASSEMBLY AND CONNECTIONS2 - 2Choosing a LocationPlace your machine on a flat, stable surface, such as a desk. Select a placethat is free of vibration
SPECIFICATIONSS - 2Printer SpecificationsEmulation Printing System for Windows® and emulation mode of HPLaserJet IIP (PCL level 4)Printer Driver Windo
SPECIFICATIONSS - 3Electrical and EnvironmentTemperature (Allowable) 50 - 90.5° F (10 - 32.5° C)(Storage) 32 - 104° F (0 - 40° C)Warm-Up Max. 45 secon
SPECIFICATIONSS - 4Resident FontsThe following bitmapped fonts are resident in the machine.Brougham 10 (12 point) upright/normalBrougham 12 (10 point)
SPECIFICATIONSS - 5The following table shows characters available only in the correspondingcharacter set. The numbers at the top of the table are code
SPECIFICATIONSS - 6
GLOSSARYG - 1GlossaryADF (Automatic Document Feed) Refers to the number of pages that canbe placed in the document feeder and fed one at a time autom
GLOSSARYG - 2Dialer Dir Listing of names and numbers stored in One Touch and Speed Dialmemory, in numerical order.Drum Unit A printing device for yo
GLOSSARYG - 3LCD (liquid crystal display) The display screen on the machine that showsinteractive messages during On-Screen Programming and defaults
GLOSSARYG - 4Save Toner A process of affixing less toner to the page to extend the life ofthe toner cartridge. This will make the print on received
SUPPLY ORDERINGH - 1SUPPLY ORDERINGPITNEY BOWES OFFICE SYSTEMSImaging Cartridge Order FormTo order a replacement Cartridge by phone, call 1-800-462-67
ASSEMBLY AND CONNECTIONS2 - 3AssemblyInstalling the Drum Unit Assembly(with Toner Cartridge)1Unpack the drum unit assembly, including the toner cartr
SUPPLY ORDERINGH - 2
INDEXI - 1IndexAaccess codes, storing 8-2ADF (automatic document feeder) 6-1answer mode 5-1FAX 5-1FAX/TEL 5-1. See also FAX/TELmodeMANUAL 5-1TAM
INDEXI - 2Ddate and time setting 4-1delayed send 6-10interrupting 6-13dialingaccess codes 8-2automatic fax redial 6-2credit card numbers 8-2manu
INDEXI - 3Ggray scale S-1Groupsdialing 6-11setting up 7-3Hhandsetconnecting 2-8volume 4-4hearing aid compatible 16-1Iimproving print quality 17
INDEXI - 4Ppacking list 2-1pagingprogramming a number 9-2papersize 2-5setting 5-5specifications S-1paper jam 17-4parallel interface cable 12-2p
INDEXI - 5Ssafety instructions 16-4scanner, cleaning 17-19sending faxes. See fax(es), stand-aloneif you are having difficulty 17-7sending to groups
INDEXI - 6
Using Remote Passcode1Dial your fax number from a fax machine using touch tone.2When your machine answers and beeps, immediately enteryour Remote Retr
Enter/YesPress , , , .fax number where you want your fax messages forwarded,and press . To retrieve a Jobs Report
QUICK REFERENCE GUIDEFor complete instructions about all the features and functions of your machine, be sure to read your Operators Guide.SENDING FAXE
ASSEMBLY AND CONNECTIONS2 - 4DocumentSupportDocument Traywith ExtensionAttach the Trays1Attach the documentsupport and documenttray with extension,and
STORING NUMBERSStoring One Touch Dial Numbers1Press Feature, 1, 6, 1.2Press the One Touch key where you want tostore the number.3Enter a number (up to
ASSEMBLY AND CONNECTIONS2 - 5PaperAcceptable PaperPaper Type Paper SizeMulti-purpose cut sheet Letter, Legal, A4, A5, ISO B5, Executive, A6,Paper Cass
ASSEMBLY AND CONNECTIONS2 - 6Paper Specification for the CassetteCut SheetBasis Weight: 17 to 28 lb.(64 to 105 g/m2)Caliper: 0.003 to 0.005 inches.(0.
ASSEMBLY AND CONNECTIONS2 - 7Loading Paper in Multi-purpose Paper Cassette1Pull the paper cassette completely out of the machine.2Slide the paper widt
RecyclingPitney Bowes is concerned about issues that affect our environment.Properly handled, all parts from our Imaging Cartridges can be recycled in
ASSEMBLY AND CONNECTIONS2 - 8ConnectionsConnecting the MachineConnect the handset, power cord, and telephone line. 1Connecting the HandsetConnect the
ASSEMBLY AND CONNECTIONS2 - 9Connecting an External TelephoneYour machine is equipped with a handset that you can use as a regularphone. However, you
ASSEMBLY AND CONNECTIONS2 - 10Do not connect a TAM elsewhere on the same phone line.1Plug the telephone line cord from the wall jack into the left sid
ASSEMBLY AND CONNECTIONS2 - 11Special Line ConsiderationsRoll Over Phone LinesA roll over phone system is a group of two or more separate telephonelin
ASSEMBLY AND CONNECTIONS2 - 12Installing Machine, External Two-Line TAM,and Two-Line TelephoneWhen you are installing an external two-line telephone a
ASSEMBLY AND CONNECTIONS2 - 13Multi-Line Connections (PBX)Most offices use a central telephone system. While it is often relativelysimple to connect t
ASSEMBLY AND CONNECTIONS2 - 14
ON-SCREEN PROGRAMMING3 - 133User-Friendly ProgrammingWe have designed your machine with on-screen programming. User-friendly programming helps you tak
ON-SCREEN PROGRAMMING3 - 21. SYSTEM SETUPFeature Description Factory Set Page1. TONE/PULSE Selects dialing mode. TONE 4-12. DATE/TIME Enter date and t
ON-SCREEN PROGRAMMING3 - 31. Fax Features (CONTINUED)2. RX SETTINGSFeatures Description Factory Set Page1. RING COUNT Number of rings before machine 0
TABLE OF CONTENTSi332211INTRODUCTION ... 1-1Using This Manual ...
ON-SCREEN PROGRAMMING3 - 46. DIALER SETTINGFeature Description Factory Set Page1. ONE TOUCH KEYS Dial numbers stored in memory — 7-1by pressing only o
ON-SCREEN PROGRAMMING3 - 51. Fax Features (CONTINUED)0. MISCELLANEOUSFeature Description Factory Set Page1. UNIQUE RING Use with telephone company’s O
ON-SCREEN PROGRAMMING3 - 62. RESET PRINTERFeature Description Factory Set Page1. FACTORY SET You can restore the printer back — 14-7to the factory def
SYSTEM SETUP4 - 1Getting StartedSetting Dialing Mode (Tone/Pulse)Your machine comes set to accommodate tone (multi-frequency) dialingservice. If you h
SYSTEM SETUP4 - 2Setting Machine IDYou can store your name, fax number, and telephone number to be printedon all fax pages you send. See Composing Ele
SYSTEM SETUP4 - 3Inserting spacesIf you want to enter a blank space, press once between numbers andtwice between characters.Making correctionsIf you
SYSTEM SETUP4 - 4Setting Beep VolumeYou can set the beep volume to LOW, HIGH or OFF. The default setting isLOW. When the beep volume is set to LOW or
SYSTEM SETUP4 - 5Setting Handset VolumePlease carefully read “Choosing the Handset Volume,” page 4-4 beforeyou do the following steps:1Press Features,
SYSTEM SETUP4 - 6Sleep TimerSetting the Sleep Timer reduces power consumption while the machine isidle. You can choose how long the machine is idle (
RECEIVE SETTINGS5 - 155Basic Receiving OperationsSelect Answer ModeThere are four different answer modes for your machine. You may choosethe mode tha
TABLE OF CONTENTSii55SYSTEM SETUP ... 4-1Getting Started ...
RECEIVE SETTINGS5 - 2Setting Ring CountThe Ring Count setting determines the number of times the machine ringsbefore it answers. If you have extensio
RECEIVE SETTINGS5 - 3EXT.TEL.RXWhen you use this feature, you don’t have to press Send/Receive when youanswer a fax call and hear calling beeps. Just
RECEIVE SETTINGS5 - 4Printing a Reduced Incoming DocumentYou can always reduce the size of an incoming fax to a fixed percentage,regardless of the siz
RECEIVE SETTINGS5 - 5Setting Paper SizeYou can use three sizes of paper for printing your faxes: letter, legal andA4. When you change the size of pap
RECEIVE SETTINGS5 - 6Setting the Print DensityYou can adjust print density, making your printed documents darker orlighter.1Press Features, 1, 2, 7.2P
RECEIVE SETTINGS5 - 7Advanced Receiving OperationsOperation from External TelephonesIf you answer a fax call on an external phone in the EXT. jack, y
RECEIVE SETTINGS5 - 81Press Features, 1, 2, 4.2Press or to select ONREMOTE ACT.:ON?SELECT <- -> & SET(or OFF) and press Enter/Yes.3If y
RECEIVE SETTINGS5 - 9Setting Up Polling ReceivePolling Receive is when you call another fax machine to receive a faxfrom it. (See Canceling a Schedule
RECEIVE SETTINGS5 - 10Canceling a Scheduled JobYou can cancel tasks you’ve scheduled, such as Delayed Send or PollingTransmit.1Press Features, 1, 4.
RECEIVE SETTINGS5 - 11Unique RingingThis machine feature lets you use the Unique Ring subscriber serviceoffered by some telephone companies, which all
TABLE OF CONTENTSiii887766TX SETTINGS ... 6-1Before You Begin ...
RECEIVE SETTINGS5 - 12Registering your Unique Ring PatternIf you are not sure which ring pattern you have, call your telephonecompany. Then assign tha
RECEIVE SETTINGS5 - 13Caller IDThe Caller ID feature of this machine lets you use the Caller ID subscriberservice offered by many local phone companie
RECEIVE SETTINGS5 - 14Clearing a Caller ID Stored in MemoryFor effective use of the memory, it is recommended that you clear theCaller ID stored in me
TX SETTINGS6 - 166Before You BeginnDocuments must be between 5.8 and 8.5 inches wide, and 3.9 and 14.1inches long. Your machine can scan an image only
TX SETTINGS6 - 2Sending Faxes with Multiple SettingsWhen you send a fax you can choose anyACCEPTEDcombination of the available settings: adda covers
TX SETTINGS6 - 3Dual AccessYou can scan up to 50 documents into the fax memory, even while themachine is receiving or sending another fax (from memory
TX SETTINGS6 - 45Press 1 if you want to select additional settings. The display returns to theTX SETTINGS menu—OR—Press 2 if you are finished choosing
TX SETTINGS6 - 5Basic Sending OperationsComposing Electronic Cover SheetThe cover sheet is generated at the receiving party’s machine. Your coversheet
TX SETTINGS6 - 6Composing Your Own CommentsYou can set up two custom comments.1Press Features, 1, 3, 2.2Use or to choose position 5 or 6for your c
TX SETTINGS6 - 7Always Send Cover SheetMake sure Machine ID is set up. This feature does not work without theMachine ID. (See Setting Machine ID, page
TABLE OF CONTENTSiv1313121211111010REMOTE FAX OPTIONS... 9-1Fax Forwarding/Paging ...
TX SETTINGS6 - 8ContrastIf your document is very light or very dark, you might want to set thecontrast. Use S.LIGHT to send a very light document. Use
TX SETTINGS6 - 9Advanced Sending OperationsOverseas ModeAfter you send a fax using this feature, the feature turns itself off.1Insert document.2Press
TX SETTINGS6 - 10You cannot use auto redial with Voice Request. You cannot use VoiceRequest with Delayed Send or with Polling. You must register yourM
TX SETTINGS6 - 11Delayed Batch TransmissionBefore sending the delayed faxes, your machine will economize by sortingall the documents in memory by dest
TX SETTINGS6 - 121Insert the document into the feeder.2Enter a number using One Touch, Speed Dial, Group number, Tel-index orthe dial pad. Example: Gr
TX SETTINGS6 - 13Setting Up Polling TransmitPolling Transmit is when you set up your machine to wait with a documentso another fax machine can retriev
TX SETTINGS6 - 14
7 - 1SETUP DIALER SETTINGSStoring Numbers for Easy DialingYou can set up your machine to do three types of easy dialing: One Touch,Speed Dial, and Gro
7 - 2SETUP DIALER SETTINGSIf you need to store a pause longer than 3.5 seconds, press Redial/Pause two ormore times.Even if you lose electrical power,
7 - 3SETUP DIALER SETTINGSSetting Up Groups for BroadcastingGroups allow you to send the same fax message to many fax numbers bypressing only one One
TABLE OF CONTENTSvUSING FAX MACHINE AS A PRINTER ... 14-1Special Printing Features ...
7 - 4SETUP DIALER SETTINGSChanging One Touch and Speed Dial NumbersIf you try to store a One Touch or Speed Dial number in a location where anumber is
TELEPHONE OPERATIONS8 - 188Dialing OptionsYou can send faxes or make telephone calls by dialing manually or byusing Directory Search, One Touch or Spe
TELEPHONE OPERATIONS8 - 2Speed Dialing1Pick up the handset—OR—Press Manual Telephone/Fax.(See Storing Speed Dial Numbers, page 7-2.)2When you hear a d
TELEPHONE OPERATIONS8 - 3PausePress Redial/Pause to insert a 3.5 second pause between numbers. If you aredialing overseas, you can press Redial/Pause
TELEPHONE OPERATIONS8 - 4
REMOTE FAX OPTIONS9 - 199Fax Forwarding/PagingYou cannot use Paging and Fax Forwarding at the same time.You cannot use Paging and Fax Forwarding when
REMOTE FAX OPTIONS9 - 2Programming Paging NumberWhen Paging is selected, your machine dials the pager number you’veprogrammed, and dials your Personal
REMOTE FAX OPTIONS9 - 3Changing R R PasscodeEnter your R R Passcode when the machine picks up your call, so you canaccess features remotely. The pass
REMOTE FAX OPTIONS9 - 4Remote CommandsFollow the commands below to access features remotely. When you callyour machine and enter your Remote Retrieval
REMOTE FAX OPTIONS9 - 5Retrieving Jobs ReportYou can retrieve the Jobs Report from a remote fax machine to see if youhave any fax messages.1Dial your
TABLE OF CONTENTSviIf You Are Having Difficulty with Your Machine ... 17-6Difficulties Setting up the Software (For Windows® 3.1x Use
REMOTE FAX OPTIONS9 - 6Changing Fax Forwarding Number RemotelyYou can change the default setting of your fax forwarding number from aremote fax machin
10 - 1PRINTING REPORTS1010Settings and ActivityYou can print the following lists and reports:1.JOB STATUS RPTChoose if you would like aJob Status Repo
PRINTING REPORTS10 - 2Transmission Verification Job Status Rpt.You can use the Job Status Rpt. as proof that you sent a fax. This reportlists the tim
MAKING COPIES11 - 11111Using Your Machine as a CopierYou can use your machine as a copymachine, making up to 99 copies ata time. The machine can stac
MAKING COPIES11 - 2Making Multiple CopiesThere are two ways to make multiple copies on your machine. You canchoose whether the copies will be STACKED
MAKING COPIES11 - 3Reducing and Enlarging CopiesAUTO sets the machine to calculate automatically the reduction ratio thatfits the size of your paper.
MAKING COPIES11 - 4
12 - 1SETUP FAX MACHINE WITH PCUsing Fax Machine with Your PCBefore you can print from Windows® on your PC, you must first follow thesteps in this cha
12 - 2SETUP FAX MACHINE WITH PCConnecting Fax Machine to PCWith Bundled Parallel CableYou must connect the Fax machine to your PC with the includedbi-
12 - 3SETUP FAX MACHINE WITH PCInstalling Printer DriverIf you are using Windows NT® Workstation Version4.0:1Click the Start button in the Taskbar.2Se
12 - 4SETUP FAX MACHINE WITH PC4Select My Computer and click the Next button.5Select the Port you will use (we recommend LPT1), and click the Nextbutt
12 - 5SETUP FAX MACHINE WITH PC6Click the Have Disk button.The Install From Disk window appears:7Insert the floppy disk for the printer driver into dr
12 - 6SETUP FAX MACHINE WITH PCIf you are using Windows® 95, 98:1Click the Start button in the Task bar.2Select Settings, then Printers.3Double-click
12 - 7SETUP FAX MACHINE WITH PC5Select Local printer and click the Next button.6Click the Have Disk button.The Install From Disk windows appears.7Inse
12 - 8SETUP FAX MACHINE WITH PC
13 - 1FOR DOS USERSHow to Use Fax machine with Your DOSApplication SoftwareBefore working with your application software that runs on DOS, checkthat t
13 - 2FOR DOS USERS
14 - 1USING FAX MACHINE AS A PRINTER1414Special Printing FeaturesWindows® PrintingThe dedicated printer driver for Microsoft® Windows® 3.1x, 95/98 and
14 - 2USING FAX MACHINE AS A PRINTERPrinting From Your PCMulti-purpose Paper CassetteThe machine’s multi-purpose paper cassette can be adjusted to fee
14 - 3USING FAX MACHINE AS A PRINTERCautionWhen you use manual duplexing, it is possible that a paper jam may occuror the print quality might not be s
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